Privacy Policy
Ratham, a company providing advanced vehicle tracking and fleet management solutions, is committed to protecting your privacy. This Privacy Policy outlines how Ratham collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
Ratham may collect personal information from you or your employer, including but not limited to:
- Personal details such as name, employee ID, address, phone number, and email address.
- Location data when using our mobile applications for tracking purposes.
- Any information provided during registration or when using our services.
We collect this information to provide and improve our services, manage user accounts, and ensure the security of our platform.
2. Legal Basis for Processing
We process your personal data based on one of the following legal grounds:
- Performance of a contract: We process data to fulfill our contractual obligations with your employer.
- Consent: In cases where consent is obtained from your employer, we process personal data to provide our services.
You have the right to withdraw consent at any time, although this may affect the availability of certain services.
3. Cookies
Ratham uses cookies to enhance your browsing experience on our website. Cookies are small pieces of data stored on your device that help us analyze website traffic and improve user experience. You can adjust your browser settings to refuse cookies, although this may limit some functionalities of the website.
4. Use of Information
We use the information collected for the following purposes:
- To provide and maintain our services.
- To communicate with you about your account, updates, and new features.
- To improve our products and services.
- To comply with legal obligations and respond to requests from authorities.
5. Sharing of Information
Ratham may share personal information with:
- Affiliated entities and service providers necessary to deliver our services.
- Legal or regulatory authorities in response to court orders or other legal processes.
- Third parties in connection with a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties for marketing purposes.
6. Data Security
We employ technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You have the right to request access to your data and to rectify or delete any inaccuracies.
8. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your jurisdiction where Ratham operates. We ensure that adequate data protection measures are in place when transferring data internationally.
9. Your Rights
You have certain rights regarding your personal data, including the right to access, rectify, or delete your information. You also have the right to object to the processing of your data and to data portability.
10. Changes to This Policy
Ratham may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this policy through our website or other communication channels.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@ratham.com
- Address: Ratham, [Insert Address]
Effective Date: June 18, 2025
Terms & Conditions
Welcome to Ratham, a provider of advanced vehicle tracking and fleet management solutions. These Terms & Conditions (“Agreement”) govern your access to and use of our website, mobile applications, and services (collectively, “Services”). By accessing or using our Services, you agree to be bound by these terms. If you do not agree, please do not use our Services.
1. Eligibility
To use our Services, you must:
- Be an authorized user under a contract between Ratham and your employer or organization.
- Be at least 18 years old or have legal authority to enter into these terms.
- Comply with all applicable laws and regulations.
2. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these terms. You may not:
- Use the Services to violate any laws, regulations, or third-party rights.
- Attempt to gain unauthorized access to our systems or data.
- Reverse-engineer, decompile, or modify our software or Services.
- Interfere with the operation of our Services, such as by introducing viruses or malware.
3. Account Responsibilities
If you create an account, you are responsible for:
- Providing accurate and current information during registration.
- Maintaining the confidentiality of your account credentials.
- Notifying us immediately of any unauthorized use of your account.
4. Intellectual Property
All content, software, and materials provided through our Services are owned by Ratham or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.
5. Privacy and Data
Your use of our Services is subject to our Data Policy and Cookie Policy. We collect and process personal data as described in these policies to provide and improve our Services.
6. Third-Party Services
Our Services may integrate with third-party platforms or tools (e.g., GPS providers or analytics services). We are not responsible for the availability, accuracy, or practices of these third parties. Your use of third-party services is subject to their respective terms.
7. Limitation of Liability
To the fullest extent permitted by law, Ratham and its affiliates, officers, directors, and employees will not be liable for:
- Indirect, incidental, special, or consequential damages arising from your use of the Services.
- Any loss of data, profits, or business opportunities.
- Damages exceeding the fees paid to Ratham by your employer in the 12 months prior to the claim.
8. Indemnification
You agree to indemnify and hold Ratham harmless from any claims, losses, or damages arising from:
- Your use of the Services in violation of these terms.
- Your violation of any third-party rights.
- Any content you submit to our Services.
9. Termination
We may suspend or terminate your access to the Services at our discretion, including for:
- Violation of these Terms & Conditions.
- Non-payment by your employer under our contract.
- Legal or regulatory requirements.
10. Governing Law
These Terms & Conditions are governed by the laws of India, without regard to conflict of law principles. Any disputes will be resolved in the courts of Jaipur, Rajasthan.
11. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our Services or legal requirements. Material changes will be communicated via our website or email. Continued use of our Services after changes constitutes acceptance of the updated terms.
12. Contact Us
For questions about these Terms & Conditions, please contact us at:
- Email: support@ratham.com
- Address: Ratham, [Insert Address]
Effective Date: June 18, 2025