Introduction

Ratham, a provider of advanced vehicle tracking and fleet management solutions, is committed to responsibly handling your personal data. This Data Policy explains how we collect, process, store, and protect your personal information when you use our website, mobile applications, or services.

Information We Collect

• Personal Details: Name, employee ID, address, phone number, and email address.
• Location Data: Collected when using our mobile applications for real-time vehicle tracking.
• Usage Data: Information provided during registration or while using our services, such as trip details or account settings.

This data is collected to deliver our services, manage user accounts, enhance platform functionality, and ensure security.

Legal Basis for Processing

• Performance of a Contract: To fulfill obligations under contracts with your employer.
• Consent: Where your employer has obtained your consent for service delivery.
• Legitimate Interests: For improving services, ensuring security, or meeting legal requirements.

You may withdraw consent at any time by contacting your employer or us, though this may impact access to certain services.

Use of Information

• Provide and maintain vehicle tracking and fleet management services.
• Communicate account updates, service notifications, or new features.
• Analyze usage patterns to improve our platform.
• Comply with legal obligations or respond to regulatory requests.

Sharing of Information

• Service Providers: For cloud hosting or GPS tracking.
• Affiliated Entities: Subsidiaries or partners involved in service delivery.
• Legal Authorities: In response to court orders or legal processes.
• Business Transfers: In case of a merger, acquisition, or asset sale.

We do not sell or rent your personal data for marketing purposes.

Data Security

We implement technical and organizational measures, such as encryption and access controls, to protect your data. However, no method is entirely secure.

Data Retention

We retain personal data only as long as necessary to fulfill our purposes, meet contracts, or comply with laws.

International Data Transfers

Your data may be transferred to countries with different protection laws. We ensure safeguards like standard contractual clauses are in place.

Your Rights

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Deletion: Request data removal (subject to legal obligations).
• Objection: Object to certain processing activities.
• Data Portability: Receive your data in a structured format.

To exercise these rights, contact us at privacy@ratham.com.

Changes to This Policy

We may update this Data Policy. Material changes will be communicated via our website or email.

Contact Us

Email: privacy@ratham.com
Address: Ratham, [Insert Address]

By using our services, you acknowledge and agree to this Data Policy.