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Ratham Cost & Time Saving with AI Routing
Case Study

Cost & Time Saving with AI Routing

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By Nitin Singh
Client: ITES Client

Client was using Manual Routing and fixed schedules driving costs, low utilization, and unreliable employee commutes.

CASE STUDY Cost and Time Savings with AI Routing Efficiency CLIENT SNAPSHOT Industry: ITES Cities/Locations: Hyderabad Problem Statement: Manual routing and fixed schedules driving costs, low utilization, and unreliable employee commutes. THE CHALLENGE Manual Routing: Routes were created manually using spreadsheets or past experience or were left to the transport driver to manage themselves, not real-time traffic data. No-Shows & Empty Seats: - If employees cancelled or didn’t show up: - Cab still ran - Seats stayed empty - Fuel + driver time wasted Unreliable ETAs: Fixed routes didn’t account for: - Traffic spikes - Road closures - Peak-hour congestion - Leading to late arrivals and poor employee experience High Operational Costs: - No certainty on distances - Duplicate routes - Poor seat utilization - Transport budgets increased without better service RATHAM’S AI-POWERED SOLUTION AI Routing: Dynamic Real-Time Re-routing adjusts routes in real time based on live traffic, shifts, pick-up locations, etc. AI continuously analyzes: - Live traffic - Road closures - Last-minute schedule changes - Routes auto-adjust instantly for fastest paths Reducing No-Shows: Reducing no-shows and re-routes in real time when an employee cancels the scheduled trip. Smart Auto Re-Routing for No-Shows: When employees cancel: - Route recalculated in seconds - Stops removed automatically - Vehicles redeployed efficiently - Result: near-zero wasted trips Predictive ETA: Learns how long a trip actually takes at specific locations to provide ETAs that are often over 99% accurate. Ensures 99% on-time arrivals. IMPACT 98% On-Time Arrivals: Predictable commute improved punctuality and reduced shift delays. 15% Cost Reduction: Cost reduction in monthly employee transport operations after 3 months. Achieved through: - Shorter routes - Higher seat utilization - Fewer empty trips - Optimized fleet size 20 Faster Commutes: Smarter routing reduced total travel time and employee fatigue. 40% Less Operational Escalations: Live tracking + automation reduced: - "Where is my cab?" calls - Complaints - Manual firefighting RESULTS – HIGHER EMPLOYEE SATISFACTION - Saves employee commute time with accurate ETAs and 99% on-time arrivals - Reduced wait time and commute time - Reduced commute distances - Optimized routes and pick-ups - Businesses can save up to 15–20% on employee commute operations Want Similar Results? Get in touch with our team: Website: www.ratham.com Email: Connect@ratham.com

Challenge

Manual Routing - Routes were created manually using spreadsheets or past experience or were left to the transport driver to manage themselves, not real-time traffic data. Unreliable ETAs High Operational Costs

Solution

1: AI Routing -Adjusts routes in real time based on live traffic, accidents, pick-up locations. 2: Reducing No-Shows 3: Predictive ETA

Results

A: 98% On-Time Arrivals B: 15-20% Cost Reduction C: 40% Fewer Operational Escalations D: Higher Employee Satisfaction